Planning Ahead

by Scott Austin June 07, 2012

My company recently acquired some assets from another company.  The assets included some domains and websites and all the related accounts and services used to support it.  In the end, there were over 40 accounts that needed to be transferred.  Well, transferring over all of the accounts was not the smoothest of processes.  So far, I've spent two full days doing it and I'm not done yet.  Some of that is to be expected.  But some of the hassles can be avoided.  Here are some thoughts on how to make things smoother.
  • Don't mix business and personal accounts.  Here's a couple of examples.
    • Don't register for business services with your personal email account.  A couple of the accounts that we acquired were registered with someone's personal email address.  And it can't be changed!  So that person is now going to loose their personal email account.
    • If you have domains for your business and personal domains, don't have them registered under a single Go Daddy account.  Create two accounts and put all of your business domains in one account and all of your personal domains in the other account.
  • Don't use passwords with a personal meaning. If you don't want a business associate to know your pet name for your beloved, then don't use it in a password.
  • Keep your usernames, passwords and login URL in a central location.
    • Recording the login URL may sound silly.  But for two of the accounts that I transferred this week, the login URL was not discoverable on their site.
    • Storage should preferably be in the cloud and in a secure place. Something like Google Docs. Or PassPack is a secure cloud tool for just this purpose.
  • So we've already covered using a business email to create accounts.  How about going a step farther and making that a single (if feasible) account across as many tools as possible.  And making it a generic account (accounts@helpscore.com) instead of an user account (john.doe@helpscore.com).

Following these tips should help you manage (and if the need arises, handover) your various account usernames and passwords.

Scott Austin
Scott Austin